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Privacy Policy

Last updated: February 2026

Chippy ("Chippy", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the Chippy application (collectively, the "Service"). By accessing or using Chippy, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We aim to collect as little personal data as possible while still providing a useful product.

a. Information You Provide to Us

  • Account information (such as email address, username, or login credentials)
  • Payment information (handled by third-party payment processors; we do not store full payment details)
  • Support communications (messages you send to us)

b. Information Collected Automatically

  • Usage data (features used, interaction events, performance metrics)
  • Device information (operating system, app version, anonymised identifiers)
  • Log data (IP address, browser type, timestamps)

c. Files and Content

Chippy processes files locally on your device where possible. We do not access or store the contents of your files unless:

  • You explicitly enable a cloud or sync feature, or
  • Temporary processing is required to deliver a requested feature

2. How We Use Your Information

We use collected information to:

  • Provide and operate the Service
  • Improve product performance and user experience
  • Communicate with you about updates or support requests
  • Process subscriptions and payments
  • Detect, prevent, and address technical or security issues

We do not sell your personal data.

3. Legal Basis for Processing (GDPR)

If you are located in the UK or EEA, we process your data under the following legal bases:

  • Contractual necessity – to provide the Service
  • Legitimate interests – to improve and secure Chippy
  • Consent – where required (e.g. marketing emails)
  • Legal obligations – where applicable

4. Sharing Your Information

We may share limited data with trusted third parties who help us operate the Service, including:

  • Hosting and infrastructure providers
  • Analytics providers
  • Payment processors
  • Customer support tools

All third parties are contractually obligated to protect your data and use it only for agreed purposes.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your account and associated data at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Receive a copy of your data (data portability)
  • Withdraw consent at any time

Requests can be made by contacting us at the email below.

7. Security

We take reasonable technical and organisational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place.

9. Children's Privacy

Chippy is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

Email: privacy@hirechippy.com
Company: Nua Holdings PLC
Location: United Kingdom